Customer Service Representative (Senior)

Website ManpowerWest Manpower San Diego

Jobs in San Diego and surroundings areas

Job Id: 236537

Job Title: Senior Customer Service Representative

Location: San Diego CA 92130 (work from home return to onsite until 2022)

Schedule: Full-Time

Duration: Direct hire

Pay: $22 – $26 per hour

 

POSITION SUMMARY:

This position will be the primary point of contact for the internal and external customers over the phone and email. Responsibilities include order management and providing excellent customer service. The ideal candidate will be detail oriented able to manage ever changing priorities in a fast-paced environment and be customer focused with an outgoing disposition.

 

RESPONSIBILITIES:

  • Provide excellent customer support in resolve inquiries and encourage positive relationships

  • Keep records of the interactions and actions taken

  • Provide quotes to healthcare teams

  • Assist with accounting and problem resolution

  • Support with administrative tasks

 

QUALIFICATIONS:

  • 6+ Years of Customer service experience

  • Problem solving abilities

  • Previous experience in healthcare preferred

  • Previous accounts receivable/payable experience preferred

  • Sales focused

  • Formal technical writing training preferred

  • Proficient in MS Suite

  • Excellent written and verbal communication skills

  • High School Diploma or equivalent is required

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