(Temp) Dealer Support Representative

Job Id: 265512

Job Title: Dealer Support Representative 

Hybrid: In-office one day a week

Location: Vista CA 

Schedule: 8:00 – 5:00pm  

Duration: 2 month assignment  

Pay: $21.50

Summary: 

Are you someone that enjoys working with people and building strong relationships? The Dealer Support Representative under general supervision will be responsible for managing assigned dealer accounts with a focus on offering exceptional customer service while working with the team to achieve monthly ship goals. 

Job Description: 

• Are you a multi-tasker? As a Dealer Support Representative you’ll handle multiple tasks such as processing return authorizations per company policy assisting dealers with part number requests and preparing export documentation. 

• Can you build positive relationships? You will be working closely with your assigned dealer customers through a relationship-based approach to assist them with orders and other product requests. You will also support specific Regional Sales Managers’ territories and assist in promoting our products. 

• Are you customer focused? You will work to resolve any customer issues by using strong problem solving skills in an expedited manner. 

• Are you flexible? You will be working independently and also within a strong team environment to achieve results. 

• Are you organized and detail oriented? You will need to work with and coordinate with several other departments to prepare dealer orders for shipment per company’s ISO guidelines. You will also work with established finance companies to assist the dealer accounts obtain credit approvals for their shipments. 

Required Skills: 

• Bachelor’s degree preferred from four-year college or university OR 1-2 years of related experience and/or training. The equivalent combination of education and experience may be considered. 

• Demonstrated ability to multi-task and prioritize competing tasks successfully.  

• Basic proficiency using MS Office applications such Word Excel Outlook. 

• Excellent phone and email etiquette with the ability to articulate information in a professional and thoughtful manner.  

• Excellent interpersonal skills with the ability to interact with all levels within the organization.  

• Strong ability to work in a team environment. 

 We look for candidates that are able to uphold our Ethics and way of business: Ethical Transparent Accommodating Work-Life Balance Safety First Accountable Relationships Passionate Team Player and Goal Driven.