Jr. Account Manager

Website ManpowerWest Manpower San Diego

Jobs in San Diego and surroundings areas

Job Id: 257459

Duration: Temp-to-hire

Pay rate: $19-$27 depending on experience

 

Job summary

Plans and coordinates contractual activities with the customers; interfaces with customer on all account-related issues.

 

  • Handles interface between company and assigned customer; provides customer with a focal communication point

  • Confers with customer regularly in order to answer questions enquire on needs and review the status of the account

  • Examines performance requirements delivery schedules cost estimates of material equipment and production in order to ensure that company can meet customer’s needs

  • Performs the timely and accurate entry in ERP/MRP system of information necessary to the planning production and delivery of customer’s product; such information includes sales order details work order release

  • Assists sales representatives in the development of new business

  • Takes direction from the Account Manager IV (Senior Account Manager)

  • Logs customers’ requests-for-quotes and updates status

  • Assesses requests for issues and processes Return Materials Authorizations to customers

  • Closes work orders and invoices customers

  • May participate in internal and external Quality Management System audits Must have:

  • Excellent organizational skills: must be able to keep track of several accounts with many quotes and orders being processed concurrently

  • Excellent written and oral communication skills in English: must be able to interact effectively with customers by email phone or in person while keeping a pleasant and professional demeanor at all times

  • Strong technical knowledge of electronics

 

Skills

  • Working knowledge of office productivity tools such as Microsoft Outlook and Excel

  • Working knowledge of an ERP/MRP system

  • Ability to interpret technical drawings and specifications

  • Familiarity with the concepts processes and components of printed circuit board assemblies

 

Characteristics

  • Motivated self-starter

  • Honest and ethical

  • Open-minded a team player

  • Ability to stay focused in production-environment stress

 

Education and Experience

  • College degree or equivalent work experience.

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