Job Id: 260433
JOB TITLE: Administrative Assistant / Patient Services Case Administrator
LOCATION: Onsite in San Diego CA 92121
DURATION: 3-month contract position to cover a leave of absence with the possibility of a 3-month extension
SCHEDULE: Day Shift likely 8:00 AM – 4:30 PM (some flexibility may be available)
PAY RATE: $21 – $24 per hour
JOB SUMMARY:
The Patient Services Case Administrator is responsible for supporting the department by handling outgoing and incoming mail scanning and uploading documents to patient accounts. This role also involves processing financial assistance applications creating cases and verifying insurance information. The ideal candidate will have strong time management communication adaptability and problem-solving skills.
SKILLS AND QUALIFICATIONS:
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Exposure to Salesforce Microsoft and scanning preferred but not required.
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Experience in a medical setting is preferred but not required.
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Strong organizational skills and attention to detail.
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Excellent time management and communication skills.
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Ability to adapt and problem-solve in a fast-paced environment.
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Emotional intelligence and professionalism in all interactions.
ESSENTIAL DUTIES/RESPONSIBILITIES:
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Task Completion: Complete assigned tasks efficiently and accurately ensuring high standards of performance.
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Case Load Creation: Assist in creating and managing caseloads ensuring accurate and timely processing of patient cases.
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Documentation: Ensure patient documentation is correct complete and up to date maintaining accuracy.
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Insurance Verification: Verify and interpret insurance benefits and upload accurate patient estimates for billing.
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Financial Assistance Processing: Obtain all required documents for processing applications and understand associated policies.
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Administrative Support: Perform data entry filing and maintain patient records.
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Professional Conduct: Maintain a respectful and empathetic demeanor to foster a positive work environment.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
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Onsite role in San Diego CA.
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Standard office environment.
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May require extended periods of sitting and computer use.
ADDITIONAL NOTES:
This job description is not intended to be all-inclusive. Employees may be required to perform special projects and/or additional tasks as needed to meet the ongoing needs of the organization.